Cookie Policy

Mise à jour : 2023

What is a Cookie?


During your browsing on our Site or our Application, cookies, pixels, and other trackers (hereinafter collectively referred to as "Cookies") are deposited on your browser or your device.

A Cookie is a small file, often encrypted, stored in your browser or your device and identified by a name. It is deposited when consulting a website or an application. Each time you return to the website or application in question, the Cookie is retrieved from your browser or device. Thus, each time you visit the site or application, the browser is recognized.

The deposit of these Cookies may allow us to access your browsing data and/or personal data concerning you.

Identification of Cookies


Technical and Functional Cookies


Technical and functional Cookies are necessary for the proper functioning of the Site and/or the Application and to provide you with our services. They are used throughout your navigation to facilitate it and perform certain functions.

A technical Cookie can, for example, be used to remember your responses entered in a form or your preferences regarding the language or presentation of the Site and/or the Application, when such options are available. It does not have any marketing tracker or monitoring.

We use the following technical and functional Cookies:

Cookie Name: Auth0
Cookie Function: Authentication, login
Storage Duration: 30 days

Cookie Name: Crisp
Cookie Function: Live Chat support discussion, enables ongoing support discussions
Storage Duration: 6 months

Social Media Cookies


Social media Cookies allow you to share content from our Site and/or our Application on social networks and to share your opinion or consultation of our Services on these networks by clicking on the "like" and "share" links.

These Cookies may also allow tracking of users' navigation on the Site and/or the Application.

We invite you to consult the privacy policies of the social networks originating these Cookies, to understand the purposes of using the browsing information they may collect through these Cookies and the procedures for exercising your rights with these social networks.

We do not use social media cookies.

Analytical Cookies


These Cookies allow us to measure the number of visits, the number of page views, and user activity. They may collect part of your IP address to determine the city from which you are connecting, but anonymized, without identifying you. Analytical Cookies allow us to generate statistics on the attendance and navigation of our Site and/or Application in order to improve our performance. The Cookies used also help identify navigation problems and ultimately resolve them.

We use the following analytical Cookies:

Cookie Name: Piwik Pro
Cookie Function: Anonymized tracking of website traffic
Storage Duration: 12months

Your Cookie Preferences


Cookies that can be deposited without consent


Some Cookies do not require your consent, such as:

Technical and functional Cookies that are necessary for the operation of the Site or the Application;

Some anonymized audience measurement Cookies (like the ones we use, described above) or Cookies that allow testing different versions of the Site and/or Application for editorial choice optimization purposes.

Acceptance or refusal of Cookies subject to your express consent


All other Cookies require your consent. These include social media Cookies, content personalization Cookies, and some audience analysis Cookies. You are free to accept or refuse the use of these Cookies.

We do not use such cookies.

Configuring your browser


It is also possible to configure your browser to accept or refuse certain Cookies.

Each browser offers different configuration methods:

For Internet Explorer: go to the "Settings" menu, then "Internet Options." Click on "Privacy" and then "Advanced Privacy Settings";

For Chrome: go to the "Settings" menu and click on "Privacy and Security." Finally, click on "Permissions" and "Cookies and site data";

For Safari: go to the "Settings" application and go to Safari. Click on the "Privacy and Security" tab. You can now choose to block all Cookies;

For iPhone: go to the "Settings" menu, then "Safari," and click on "Cookies." You can now choose to block all Cookies;

For Android: go to "Chrome," click on the "Vertical dots" tab at the top right of the screen, then on "site settings," and then on "Cookies." You can now choose to accept or block Cookies.

Curious to know the first thing to improve ?

Book a demo
Accroître la confiance Cyber des clients