User Diagnostic
Your team's real cyber practices, finally visible
Your policies say one thing, day-to-day says another. The User Diagnostic lets your employees themselves speak: a guided conversational journey of 3 minutes a day for 10 days, revealing your organization's real digital practices. Unique on the market. User NPS above 4.6/5.
- 3 min/day for 10 days
A light format that respects your team's daily work. No meetings, no interviews to organize.
- Anonymous and confidential
Individual answers remain anonymous. Your employees respond honestly.
- Built-in awareness
The journey raises awareness while it surveys. Everyone learns as they participate.
The User Diagnostic is a feature of the User Governance option (+€1.50/user/month, ex. tax), activatable at any time on your Qontrol Pilot licence. See pricing →
Why
What your cyber policies don't tell you
How many of your employees share the same password at work and at home? How many store work files on a personal cloud? How many can spot a phishing email? Without this data, your cyber strategy rests on assumptions.
- Theory ≠ practice.
- Your policies describe what teams should do. The Diagnostic reveals what they actually do.
- Data impossible to get otherwise.
- No scanning tool, no audit can give you this information. It lives in the heads of your employees.
- Enriched action plan.
- Your cyber roadmap gains in relevance: you address the real gaps, not the assumed ones.
Conversational format
A journey your teams enjoy
- Light and progressive
- Each employee follows their journey at their own pace: 3 minutes a day for about 10 days. No disruption to daily work.
- Engaging and rewarding
- The tone is designed to make people want to answer. Users learn about cybersecurity while they participate.
- Anonymous by design
- Individual answers are never exposed. Only aggregated data is reported — your teams answer with trust.
Automated deployment
Launch your campaign in minutes
- Simple configuration
- Import your employees via CSV or enter them manually, choose the launch date, and the campaign starts.
- Automatic reminders
- The platform handles notifications, reminders and participation tracking. You don't have to do anything day-to-day.
- 8 themes covered
- Organizational, assets, hardware, applications, web & emails, physical security, passwords, artificial intelligence.
Actionable results
Results that feed your action plan
- Scores by theme
- A dynamic report with scores by theme, participation rate per team, and detailed response analysis.
- Built-in recommendations
- The platform suggests improvement paths for every identified axis. You connect these actions to your Qontrol Pilot roadmap in one click.
- Professional PDF export
- Export a full report to share with your management, your steering committee or your partner vCISO.
A format loved by users
At the end of each campaign, employees rate the journey. Feedback is consistently positive: they appreciate the tone, the short format, and the built-in learning. It's a format your teams experience as a benefit, not a constraint.
Soon: AI context adaptation for your organization
The next evolution of the User Diagnostic will introduce automatic AI adaptation: the journey will tailor itself to your industry, size and context. Insights will become even more precise.
Activate the User Diagnostic on your Pilot licence
The User Diagnostic is included in the User Governance option (+€1.50/user/month, ex. tax). Activatable at any time from your Pilot space.